When managers are attuned to the specific skills and practices required for guiding a diverse team, and when all employees understand the workplace’s culture and values and their role within it, a better ‘fit’ is achieved and employee engagement increases. Organizations that take diversity seriously and implement effective integration strategies have greater success in achieving optimal employee performance and retention of staff.
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The United States population is diverse. Its no longer a question of when the workforce will change. It already has. There has been a huge increase in women, people of color and immigrants in the workforce in the last ...
Diversity at Work Why a diverse workplace matters
Determine mix of employees for training: In larger organizations, you will need to decide whether to mix employees from different levels or different work groups in the same training session. You also need to decide whether you want to have a minimum level of visible diversity within each training group. In organizations with little visible diversity, it may require some employees to attend multiple sessions of diversity training.
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An inclusive environment requires both individual diversity awareness skills and effective organizational systems that support diversity and inclusion. Diversity training is one way to develop awareness and to increase employee knowledge and sensitivity to diversity issues. It also provides workers with a set of skills that allow them to deal effectively with workplace diversity.
Often diversity training will focus on developing employees’ cultural competence. Cultural competence is a set of attitudes, skills and behaviours that enable organizations and staff to work effectively in cross-cultural situations.
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Research available options: There are literally hundreds of trainers providing diversity training. You should work with your corporate training and education and/or diversity department to identify appropriate vendors of diversity training. Since diversity training sometimes doesn't work well, you will want to take responsibility for selecting the diversity training material and provider. In particular, you will want to attend a training session and/or review the material prior to proceeding with training for your employees.
Why diversity matters | McKinsey & Company
There are many local training providers, as well as on-line training resources that include video series, webinars and facilitated on-line courses. Some examples of training resources include:
, a community-based initiative that brings together employers, immigrant agencies and stakeholders to enhance employers’ ability to access the talents of skilled immigrants in the Ottawa area. Beyond online tools and information, they also provide information sessions for employers and cross-cultural competency training modules.
The Provincial Health Services Authority in BC developed the program, a facilitated online training program for people to gain self awareness and develop skills towards working more effectively with Aboriginal Peoples.
(CCIS) facilitates Cultural Diversity Dialogues (Learning Circles) and Cultural Diversity Workshops
hosts regular webinars on topics relevant to successful hiring and integration of internationally trained workers as well as an ongoing video series. These resources are free, easy to access and geared to Canadian employers.
The provides on-line learning tools, videos and Aboriginal inclusion training resources.
provides news, views, webinars, best practices, and how-to information to organizations.